Device not enrolling in Intune

Check enrollment restrictions, licensing, MDM scope, and device limits.

How to troubleshoot

1. Check Microsoft 365 service health and capture the exact error and affected account.
2. Check enrollment restrictions, licensing, MDM scope, and device limits.
3. Retest with the affected user and document the admin change in your change log.

When to get professional assistance

If these steps do not resolve the issue, or you suspect failing hardware, data loss, a security incident, or a production-system problem, consider qualified technical support. Back up important data where possible and obtain authorization before changing business systems.

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