Software works on desktop but not mobile

Test responsive layout and key flows on actual mobile devices.

How to troubleshoot

1. Reproduce the issue with non-sensitive test data and record the expected versus actual result.
2. Test responsive layout and key flows on actual mobile devices.
3. Test the fix in staging, check logs, and deploy with a rollback plan.

When to get professional assistance

If these steps do not resolve the issue, or you suspect failing hardware, data loss, a security incident, or a production-system problem, consider qualified technical support. Back up important data where possible and obtain authorization before changing business systems.

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