Phishing email reported
Preserve headers, block malicious indicators, and check whether anyone interacted.
How to troubleshoot
- Confirm the business impact, affected users, and any recent network or policy changes.
- Preserve headers, block malicious indicators, and check whether anyone interacted.
- Document the change and validate with an affected user before closing the incident.
When to get professional assistance
If these steps do not resolve the issue, or you suspect failing hardware, data loss, a security incident, or a production-system problem, consider qualified technical support. Back up important data where possible and obtain authorization before changing business systems.
Need help with business it support?
DFW TechCare offers Business IT Support services. Contact us to discuss your issue and confirm availability.